1. What Are You Waiting For?

    By: Richard Brenckman - The Associated Press recently released a survey showing that we are less patient this year than last year. In fact, our tolerance level has been steadily declining year after year since the early 1980’s. The most current data shows that 5 minutes waiting on “hold” on the phone, or 10 minutes spent waiting in a line stretches us to the limits of our patience. Those are…